Holiday Inn Express Irondequoit, an IHG Hotel

Joy, at the front desk was a delight. She was so welcoming and made checking in after a long ride from Boston super easy and I just appreciate her kindness. I just wanted to make sure that she gets a shoutout or kudos for being so kind without probably even realizing how much it set the tone for our trip. Great location - close to plenty of stores open early and close to highway. We were spending most of our time in Webster due to a loss in our family and this was just as convenient as staying in one of the spots in Webster.

Very spacious for a group of six.

The location was perfect for my needs of visiting friends. The staff was fantastic-friendly and helpful. Some mornings the breakfast was great and a few mornings, just OK. Sadly, some guests thought the buffet was a grocery store and wiped out most of the buffet. Very inconsiderate, but I don't know how to fix rudeness!

The staff were very friendly. The room was comfortable and had everything we needed for a comfortable stay on my business trip. The wifi was great and I was able to work on projects after returning back to the hotel.

Never made it to breakfast which was good thing..Staff was lovely, quiet, liked the inside interior and I liked I was able to Crack a window..